Refund Policy

General Policy

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We want you to be happy with your purchase. If you are not entirely satisfied, we're here to help.

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Returns & Refunds

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 * Physical Goods: You have 30 calendar days to return an item from the date you received it. To be eligible, your item must be unused and in the same condition that you received it.

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 * Digital Products: Due to the nature of digital downloads, refunds are typically not granted/granted within 14 days once the product has been accessed or downloaded, except in cases of technical defect.

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Process

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Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

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Contact Us

If you have any questions on how to return your item to us, contact us at keith@elementmines.com.